FAQ · Agadir
Questions before booking.
The answers we give most often on WhatsApp. If yours is not here, send us a message — we answer clearly, including when the answer is no.
Questions before booking.
How do I book a cleaning?
Message us on WhatsApp with the size, area and what you want cleaned. We reply with a written scope, duration and fixed price within 24 hours. You confirm the slot, and the cleaner comes with her equipment.
Are prices fixed?
The quoted amount is the amount invoiced. If the job turns out to be bigger than described, we contact you before doing anything extra and get your approval first.
What is included in a standard clean?
Dusting, vacuuming and mopping, kitchen surfaces, sink and hob, bathroom sanitising, mirrors, and beds made. Interior windows, balconies and inside cupboards are quoted separately.
Do you bring products?
Yes, equipment and products are included. If you prefer your own products for a delicate floor or worktop, tell us and the cleaner will use them.
Can I leave the cleaner alone at home?
Yes, many clients do. We agree access in advance — keys, caretaker, lockbox or a neighbour — and the cleaner messages you on arrival.
What if I am not satisfied?
Report the issue within 24 hours. We return to the affected areas at no extra cost. This is written into the quote.
Do you clean offices and Airbnb flats?
Yes. Offices are usually cleaned early morning or after closing; Airbnb changeovers are scheduled between guests, including Sunday when needed.
Which languages do you speak?
French, Arabic and English. WhatsApp messages in any of the three are answered by the same person.
Free quote
A clear quote, no commitment.
Describe your home in two lines. You receive a written scope and a fixed price within 24 hours.